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Locating the crash report or the crash logs on the iPhone

02/23/2017 / 0 Comments

Table of contents

    1. Access from previous iTunes Synchronisation

    To access the crash log from a previous iTunes synchronization access the following path:

    Operating System Location
    Mac OS X ~/Library/Logs/CrashReporter/MobileDevice/
    Windows XP C:\Documents and Settings\\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\
    Windows Vista or 7 C:\Users\\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\

    Open the file starting with “SecSign_”. This file includes the crash report.

    2. Access directly from the iPhone

    1. Open the Settings App and navigate to the Privacy tab

    2. Scroll down to Diagnostics and Usage and open the link

    3. Open Diagnostics and Usage Data to open the Crash Reports.

    4. Choose the Crash Report starting with SecSign_DateTime

    Copy the text and send it, for example via Email

    SecSign 2FA